Claims

The true test of a great insurance broker is their advice and assistance in the event of a claim.

Our philosophy is to partner with our clients for the long-term by providing leadership and direction by educating and preparing our clients for all potential insurance claims. Your best interests are our primary concern and we will assist you in dealing with insurers, repairers and other parties to ensure you are back in the same position as quickly as possible prior to the loss.

Hanslow Insurance Group will...

• Assist you with lodging a claim with insurers
• Assist in arranging a loss assessor or authorisation of urgent repairs if required
• Make sure your loss is settled as quickly as possible
• Make sure you are treated fairly and receive your full entitlements
• Ensure your insurance policy continues to protect you
• Help you address any resultant risk management issues

What you need to do so we can help you...

• Advise us as soon as possible of any incidents or where damage has occurred
• Gather and record any information that will assist you in detailing your loss to insurers
• Immediately protect the property and minimise any further damage
• Do not admit any liability for damage to other persons property
• Advise the police where theft, injury or significant vehicle damage has occurred.